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Shipping and Returns

Orders are usually processed and shipped within 1-2 business days. In many cases, your items will even ship the same day! We offer FREE shipping on all orders $75 and above, unless otherwise advertised. For instance, we often offer promotional FREE shipping on all orders, so take advantage!  When the promotion is not running, we use a cost-based shipping rate. We inspect each item and carefully pack each order.  

Shipping:

All items are shipped by either UPS or United States Postal Service (USPS).

Generally, shipments can take between 2 and 7 business days for delivery, depending on where you are located. 

Flat Rate Shipping Charges
Product Total Standard
(3-5 Business Days)
Priority
(2-3 Business Days)
Express Shipping
(1-2 Business Days Guaranteed)
Up to $75.00 $4.95 $7.95 $35
Over $75.00 FREE $7.95 $35

Rules & Exceptions
* Our flat rate shipping charges are calculated based on pre-tax and pre-discount merchandise totals.
* Flat rate shipping charges apply to orders shipping within the 48 contiguous United States only.
* We currently do not ship to Alaska, Hawaii, or U.S. territories, there may be an additional charge for express deliveries.
Here is an estimated delivery schedule: 

Shipping Option Approximate delivery date if placed on Wed. Mar 10.
Standard Tue Mar 16 - Fri Mar 19
Priority Mon Mar 15 - Tue Mar 16
Express Fri Mar 12 - Mon Mar 15(Guaranteed)

* The delivery times for standard delivery are approximate. Because we carry all of our products in stock, we will make every effort to ship out your order the following business day.
* All express delivery times are guaranteed
* During severe weather conditions or other natural disasters, delivery times may be delayed.
* Note that the shipping times listed above do not take into account national holidays. Because we can not make shipments when the United States Postal Service is closed, please adjust the above times accordingly when the post office is shut down
** Delivery dates apply to orders shipping within the 48 contiguous United States only. Orders shipping to Alaska, Hawaii or U.S. territories may take up to an additional 5 business days.

Orders are typically shipped the same or following business day. You will be notified by e-mail if the item is not available to ship within 2-3 days. 

Returns

If you're not 100% satisfied, we don't want your money. It's that simple.

We are confident that you will be happy with the quality of our products. However, if you are not satisfied with your purchase, you can return the products to us for a full refund. 

You have 14 days of receiving your order to obtain a return authorization number. We will not accept any returns without a return authorization number. Once a return is authorized, you have another 14 days to return the product. Once we receive the merchandise, we will refund your payment less any shipping charges. If you received free shipping on your purchase, we will deduct the shipping fees we had to incur to ship the products to you. Please return authorized orders in its original form and packaging. 

Before a merchandise is returned, please follow the instructions below. 

- Email us at info@travelbyword.com and title email: Returns & Exchanges

- Tell us why you're returning or exchanging merchandise. This will give us a chance to rectify any errors on our end and enhance the future customer service experience for you.

- Wait for us to email you back with a return authorization number. 

- Include return slip with authorization number inside return box. We need the code on the return slip to process your return or exchange.

- Please ensure proper packaging when returning an item to avoid any damages to product or original packaging of product. Damaged packaging may incur a 5% restocking fee. We also recommend utilizing a mailing service that provides tracking. We are not responsible for any lost packages. 

We must receive the return within 14 days from the day the return authorization was issued. We reserve the right to reject any returns and exchanges that do not meet these conditions.